Details of the Role:

JOB TITLE: Marketing Operations & Delivery Specialist

POSITION OPENINGS: 1 (New role)

STATUS: Contract, Full Time (12 Months)

LOCATION: Remote in Ontario, Canada (Candidates are required to reside within the Ontario or National Capital Region, maintain a private and safe workspace, and have a high-quality internet connection)

TRAVEL: This position requires travel up to 10% of the time to meet with team members, attend conferences and support various business operations. Travel may include overnight stays depending on project needs and business demands

HOURS OF WORK: 35 hours/week

The hiring range for this position ranges from $66,684.25 to $79,187.54, with the opportunity to grow within the broader salary range of $66,684.25 to $100,026.37 as you advance in your role.

About Us

Workplace Safety & Prevention Services (WSPS) is a not-for-profit organization committed to protecting Ontario’s workers and businesses. It serves more than 174,000 member firms and 4.2 million workers across the agricultural, manufacturing and service sectors. A proud partner in the province’s occupational health and safety system and a trusted safety advisor since 1917, WSPS has a rich history of making workplaces safer.

Our focus on healthy workplaces extends to our own strong safety culture. We’re committed to helping employees thrive in a remote-first world, and we’re honoured to be recognized as a Great Place to Work for two consecutive years for 2024 and 2025.

Why Work with WSPS

As a member of our team, you'll benefit from a compensation package aimed at keeping you happy, healthy, motivated and safe. Highlights include:

• Make a meaningful impact by supporting our mission to protect Ontario’s workers and businesses

• 35-hour work week

• Flexible working arrangements within the province of Ontario

• Comprehensive life and health benefits (100% company paid Health & Dental)

• Internet reimbursement

• Join a team that values your voice and encourages fresh ideas

• Learn, grow, and be inspired through hands-on collaboration with a team of dedicated professionals.

Role

Reporting to the Director, Marketing and Communications, the Marketing Operations & Delivery Specialist plays a critical role in ensuring stability, clarity, and momentum across the Marketing, Events & Communications (Marcomm) team, and this is a great time to join as we are building out, modernizing and enhancing our workflows.

This role provides operational support across work management, marketing delivery coordination, and performance support. A key priority is developing and maintaining continuity of our team’s Wrike implementation, while also serving as a central coordinator to ensure marketing work moves smoothly from intake through planning, execution, and reporting.

The role acts as a connective force across marketing, digital marketing, events and communication functions – supporting managers and teams by building actionable tactical plans and workflows that align with the delivery of key priorities, deliverables and objectives set out by Marcomm leadership, often within challenging timelines. In doing so, the Specialist will aim to remove friction in workflows, and bring structure and visibility to complex, multi-stream work.

Responsibilities

Note: Percentages refer to approximate % of time spent on each area, over the course of a given year.

Wrike platform development and workflow management (30%)

• Assume ownership of MarComm’s Wrike setup, rollout, and day-to-day management following transition coverage.

• Lead deployment activities for new and evolving Marketing & Communications workflows in Wrike (marketing, digital marketing, events, communications), translating business needs into practical system configurations.

• Serve as the primary day-to-day liaison with any external and internal Wrike supports.

• Act as our Wrike champion within MarComm, ensuring:

• Consistent use of intake forms, workflows, custom fields, and naming conventions

• Ongoing adoption, refinement, and practical use by all MarComm teams

• Provide first-line support and triage for Wrike questions, issues, and enhancements, escalating only when appropriate.

• Support onboarding and enablement of new team members and managers to ensure Wrike is used effectively and consistently.

• Document and maintain “just-enough” Wrike standards to support sustainability and reduce confusion.

Marketing Operations & Delivery Coordination (50%)

• Serve as a central coordinator to keep marketing initiatives on track through all stages of planning and execution.

• Operationalize intake and prioritization decisions made by leadership, translating them into:

  • Clear plans
  • Timelines
  • Dependencies
  • Capacity visibility

• Support intake flow, prioritization, scheduling, resourcing coordination, and dependency tracking across teams.

• Maintain visibility into approved, paused, and deprioritized work to reinforce focus and follow-through.

• Proactively surface delivery risks (capacity constraints, conflicting priorities, dependencies) and support timely resolution.

• Coordinate handoffs and dependencies across Marcomm and internal business partners as needed.

Data, Performance & Reporting Support (10%)

• Support the visualization and reporting of marketing delivery and performance data to inform leadership decision-making

• Develop and maintain consistency in how campaign, initiative, and deliverable data is captured and reported across MarComm.

Process Improvement & Operational Enablement (10%)

• Identify recurring workflow friction and inefficiencies and recommend practical, scalable improvements.

• Pilot small process refinements to improve clarity, efficiency, and follow-through.

• Support documentation of core operational processes to reduce ambiguity while preserving flexibility.

• Act as a trusted operational partner to managers – bringing structure, foresight, and operational calm to complex work.

Contributes to a healthy and safe work environment (at all times)

• Complies with all Health and Safety policies, procedures and company rules established in WSPS Occupational Health and Safety Management System (OHSMS).

• Contributes to promoting a healthy, safe, and respectful culture

• Complies with the Occupational Health and Safety Act and regulations

Skills & Experience

Minimum:

• Post-secondary diploma/degree in Marketing, Communications, Business, Project Management (or related field) or equivalent practical experience.

• 3-5 years in marketing operations, project coordination, or delivery management

• Demonstrated experience supporting end-to-end marketing delivery across multiple initiatives and stakeholders.

• Proven ability to bring structure, clarity, and momentum to work.

• Must have hands-on experience with an enterprise work management platform (Wrike/Asana/Jira/Smartsheet/MS Project), with Wrike experience strongly preferred

• Comfort working with data, dashboards, and performance reporting; experience with Power BI is a strong asset.

• Strong judgment and discretion when supporting senior leaders and cross-functional teams.

• Excellent organizational, communication, and documentation skills.

• Highly organized, proactive, and dependable; able to translate ambiguity into action.

• Strong collaborator with the ability to influence without formal authority.

• Calm and solutions-oriented under pressure.

• Comfortable supporting multiple workstreams simultaneously and adjusting as priorities evolve.

• Clear, concise communicator—able to document workflows, summarize issues, and provide practical updates.

• Improvement-minded, with an eye for identifying and resolving operational friction.

Preferred:

• Familiarity with campaign lifecycle reporting, marketing performance visualization and integrated marketing planning.

• Experience supporting organizational change, system implementations, or process maturity initiatives.

Additional Requirements

• An all-employee meeting (Staff Days or equivalent) will be organized annually. All employees are required to attend the annual meeting in person. Occasional team meetings may be required in person.

• To support success in building connections, inclusion and collaboration, a minimum level of in person presence for the purposes of meetings is required for all team members on a monthly basis.

• All client-facing and external stakeholder (such as the Ministry) meetings will be held in the format preferred by the client or stakeholder, whether in person or virtual.

• SLT and others involved in Board of Director meetings and/or committee work may be required to attend meetings in person from time to time, as needed

Application Information

Deadline for Application: Friday, June 12, 2026 by 4:00pm eastern time

To Apply: Visit our Employment Opportunities page and click Start Application to apply!

*Please note, all applicants must apply through our Applicant Tracking System*

Feel like you have some of the requirements but not all We welcome applications from all candidates including those whose knowledge, skills and experiences have been developed through alternative pathways from the requirements listed.

We believe that diverse backgrounds and unique perspectives make us stronger. Workplace Safety & Prevention Services (WSPS) is committed to being an equal opportunity employer, creating an inclusive work environment and encouraging employees to be their most authentic self.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Workplace Safety & Prevention Services (WSPS) will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.

WSPS may use AI to support parts of the recruitment process, while all hiring decisions remain with the hiring team.

We thank all those that apply, however, only those selected for further consideration will be contacted.